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최근 업데이트일 2022-01-12 17:48:54

조회수 1686 회

공고번호 : [ 1268344 ]

Senior Sales Consultant /Sales Consultant 채용

 
매장정보
매장구분 브랜드(상호) 판매/서비스품목 매장규모
백화점 라이카카메라 가전/정보통신류 렌즈,쌍안경,망원경,브랜드악세서리등,명품 3~5인
모집요강
고용분야 모집인원 경력 연령우대 성별우대 급여
부점장(부매니저) 3명 경력 9년↑ 연령무관 성별무관 협의
경력직(시니어) 3명 경력 5년↑ 연령무관 성별무관 협의
근로자소속 라이카카메라코리아(주)본사소속 > 정규직
근무지 백화점 > 서울 중구 지점
근무일/시간
  • 로테이션 근무
복리후생
  • 4대보험퇴직금인센티브제경조휴가장기근속자 포상
우대조건
  • 유사업무경험(영업/상담 외)
상세요강

 

채용정보

업무내용 The Sales Consultant is the face of Leica and is responsible for delivering the Leica brand experience to all prospective and existing Leica clients, maximizing retail sales and link-selling accessories and other Leica services.  They have a passion for selling and are responsible for providing exceptional levels of client service and demonstrating exceptional product knowledge to build lasting client relationships that result in repeat business and increased revenue.  

Key Accountabilities (Proportion)

1. Sales and Service (35%)
-Welcome, initiate conversation and engage with all clients in the spirit of The Leica Way.
-Achieve daily sales targets as a minimum requirement.
-Ask open questions to establish client needs and wants and, where necessary, to clarify any perception of our brand and products.
-Use signature images to demonstrate the flexibility and performance of our products.
-Listen to clients responses and increase sales by choosing products that reflect clients needs and wants and highlighting the relevant benefits.
-Maximise sales revenue by taking all opportunities to make sales, offering appropriate related products and link-selling.
-Give accurate and current information about products; if information is not at hand, do everything possible to provide an answer before the client leaves the store.
-Handle complaints graciously and turn them into sales opportunities.
-Deal with multiple clients and a busy store effectively.
-Increase our client base by keeping continue the Conversation using leaflet.
-Supporting the Store Manager with the processing and dispatch of online orders.
-Understand and properly execute all systems and POS procedures to ensure swift and seamless transactions.
-Respond to and follow up client calls, messages and emails on a daily basis.

 2. Store presentation and standards (25%)
 -Assist with the presentation of products and displays, ensuring brand standards are adhered to at all times, and that displays are kept fresh by changing product location e.g., giving new products focus.
-Ensure all products are ticketed and priced.
-Maintain exceptional standards of house-keeping by ensuring that all products, fixtures, fittings and displays and the till area are kept clean and tidy.
-Replenish stock regularly to ensure there are no gaps on display and products are ‘to hand’ in store, minimising the need to go to the stockroom when serving a client.

 3. Instore CRM & Clientelling (20%) 
-Develop and maintain a list of VIP clients.  The target should be a minimum of 50 VIP clients per FTE member of the team.
-Retain key information about these clients, e.g. products owned, wish-list products, recent purchases, key dates (e.g. birthdays / anniversaries), favourite photographers and photography style in order to provide them with an exceptional and bespoke level of service
-Provide a one-to-one personalised service to your VIP clients e.g. through notifying them personally about new product arrivals that match their preferences, relevant photography exhibitions and Akademie courses.
-Use clientelling to deliver increased sales through effective up selling and link-selling.

 4. Product and stock management (10%)
 -Support the management team with stock takes and additional stock checks / counts as required.
-Maintain stock awareness in all categories of product and notify Store Manager / Assistant Store Manager immediately of any concerns with stock levels or availability.
-Properly execute all stock movements on SAP, taking required steps to remedy errors and notifying Store Manager / Assistant Store Manager immediately of any issues unable to rectify.
-Prevent theft by following security procedures in store, when moving stock between location and when opening and closing.
 
5.Personal contribution (10%)
 -Develop product knowledge by using products to take signature images, reading product collateral and regularly discussing features and benefits with colleagues and store management as part of a continuing cycle of learning.
-Develop knowledge of competitor products and market trends.
-Act as a brand ambassador at all times, contribute to and represent Leica at events both internally and externally (e.g. product launches, pop-ups, private views etc.), using these as an opportunity to network and connect with existing and potential customers.  
-Seek to continuously develop sales and service and systems / process knowledge and skills, demonstrating a positive attitude to coaching, training and feedback and a commitment to learning and self-development.
-Adhere to Leica dress code, attendance and punctuality standards.
-Work as part of a team by sharing selling support duties and demonstrating flexibility with regards to hours and days of work.
-Adhere to all company policies and procedural standards and be aware of and actively support Company procedures to ensure the health and safety of customers and colleagues.

지원자격

1. (Assistant )Store Manager

-  5+ years of relevant retail management experience/Prior sales management experience
-  Prior sales management experience
- Demonstrated ability to achieve individual selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfort in making decisions and mediating conflict within a team-environment

-  Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
-  Exceptional interpersonal, communication and customer service skills
- Ability to identify/assess top talent and train/develop/retain great people.
-  Proficient in windows-based software such as Excel, Word and Outlook
- Knowledge of fashion/luxury retail business and understanding of camera is a plus.
- Excellent interpersonal, communication and written skills are a must, as well as the ability and willingness to entertain proficient relationships with customers.
- Ability to deal effectively with people who may be worried, frustrated or angry.
- Ability to manage customer relationship in a highly diversified, constantly changing environment and remain calm under pressure.
- Ability to build and maintain positive and healthy relationships with all colleagues, clients and all other departments/partners.
- Ability to work a flexible retail schedule: including some weekends and Akademi courses 

2. Store Stafff 

- Min 2~7years experience in a Client Services or Retail industry
- Knowledge of fashion/luxury retail business and understanding of camera is a plus.
- Excellent interpersonal, communication and written skills are a must, as well as the ability and willingness to entertain proficient relationships with customers.
- Ability to deal effectively with people who may be worried, frustrated or angry.
- Ability to manage customer relationship in a highly diversified, constantly changing environment and remain calm under pressure.
- Ability to build and maintain positive and healthy relationships with all colleagues, clients and all other departments/partners.
- Ability to work a flexible retail schedule: including some weekends and Akademi courses

우대사항

근무조건

근무요일 로테이션 근무
근무시간 오전 시 부터 오후 시 까지
근무기간 협의
근무장소 서울 경기 백화점 혹은 지점
급여 부점장(부매니저) - 협의
경력직(시니어) - 협의

 

접수내용 및 문의

지원방법 온라인 입사지원 이메일 입사지원
 
마감일 2021-05-14일 까지
연락처  
 
(전화 문의시 샵마넷에서 보고 전화드렸어요 라고 하시면 문의가 쉽습니다.)


입사과정안내 :

서류전형 본사면접 최종합격매장근무
접수기간/방법
시계이미지
채용시까지
제출서류
  • 이력서
  • 자기소개서
접수방법

기업상세정보
라이카카메라코리아(주) 혹시!  매장채용정보와 상이한 기업(SHOP)정보일 경우 내용보기 ▼
100년의 역사와 독일 엔지니어링으로 전설의 명품 브랜드가 된 LEICA CAMERA의 한국 지사인 라이카 카메라 코리아는 2011년에 설립된 외국 투자기업이며 , 유통 및 판매사업을 하고 있습니다.

Leica Camera AG is an internationally active, premium-segment manufacturer of cameras and sport optics products. The legendary status of the Leica brand is founded on a long tradition of excellence in the construction of lenses. And today, in combination with innovative technologies, Leica products continue to guarantee better pictures in all situations in the worlds of visualisation and perception. Leica Camera AG has its headquarters in Solms, in the state of Hesse in Germany, and a second production site in Vila Nova de Famalicao, Portugal. The company operates branch offices in England, France, Japan, Singapore, Switzerland and the USA. New and innovative products have been the driving force behind the companys positive development in recent years.
라이카카메라LEICACAMERA라이카카메라
기업주소
서울시 강남구 도산대로 420, 지 112호
홈페이지
https://www.leica-store.co.kr/
  • [라이카카메라]
브랜드상세정보
로고,회사명,가격대,브랜드소개,전개형태

Leica Camera 라이카카메라

회사명 : 라이카카메라코리아

홈페이지 : http://leica-store.co.kr/

카메라 렌즈 쌍안경 망원경 브랜드 악세서리 등1914년 런칭독일직진출 브랜드고가
100년의 역사와 독일 엔지니어링으로 전설의 명품 브랜드가 된 LEICA CAMERA입니다.
LEICA CAMERA의 한국 지사인 라이카 카메라 코리아는 2011년에 설립된 외국 투자기업입니다.
지사는 서울 강남구 역삼동에 위치하고 있으며 유통 및 판매사업을 하고 있습니다.
샵마넷로고 등록일 2021년 04월 15일
  • 본 정보는 라이카카메라코리아(주)에서 제공한 자료를 바탕으로 샵마넷이(가) 편집 및 그 표현방법을 수정하여 완성한 것입니다.
  • 본 정보는 샵마넷의 동의없이 무단전재 또는 재배포, 재가공할 수 없으며, 게재된 채용기업(기업)과 채용담당자의 정보는 구직활동 이외의 용도로 사용될 수 없습니다.
  • 샵마넷은(는) 라이카카메라코리아(주)에서 게재한 자료에 대한 오류와 사용자가 이를 신뢰하여 취한 조치에 대해 책임을 지지 않습니다.